EMV Compliance
With the surge in payment card fraud, businesses worldwide must prioritize security measures. EMV compliance, a global standard introduced by Europay, Mastercard, and Visa, ensures secure payment processing through chip-enabled cards and Payment terminals. Unlike magnetic stripe cards, EMV cards use microchips that generate a unique transaction code for every purchase, significantly reducing fraud risks.
What is EMV Compliance?
EMV compliance refers to adhering to a set of global standards for chip card transactions. These standards mandate the use of secure, dynamic authentication methods to protect card-present payments. EMV-compliant systems reduce the risk of fraud by replacing static data with unique, transaction-specific codes that cannot be reused.
EMV (Europay, Mastercard, and Visa) technology has revolutionized payment security by introducing advanced features that enhance fraud prevention, offer flexible transaction methods, and ensure global compatibility. One of its most critical advancements is dynamic authentication, which generates a unique cryptogram for every transaction. Unlike traditional magnetic stripe cards that store static data, this dynamic code ensures that each transaction is secure and cannot be reused or replicated, effectively eliminating the risk of card cloning.
Another key feature of EMV technology is its support for flexible authorization methods, which cater to diverse security needs. The Chip-and-PIN method, for instance, requires cardholders to enter a Personal Identification Number (PIN) for authentication, combining physical card security with a confidential code for robust protection. Alternatively, the Chip-and-Signature method relies on the cardholder’s signature to validate the transaction, which is especially useful in regions where PIN adoption is less widespread. Additionally, EMV technology supports contactless payments using Near Field Communication (NFC), enabling fast and convenient tap-and-go transactions. This feature is particularly popular for low-value payments and high-traffic environments such as public transport and quick-service restaurants.
Finally, global interoperability is a hallmark of EMV technology, ensuring seamless use across borders. EMV compliant cards and terminals adhere to standardized protocols, making them compatible worldwide, regardless of the issuing bank or country. This feature greatly facilitates secure cross-border transactions and reduces the need for travelers to carry cash or rely on outdated systems.
By combining dynamic security measures, versatile payment options, and universal acceptance, EMV technology has set a global benchmark for secure, efficient, and reliable payment systems. These features not only protect against fraud but also enhance the user experience, making EMV the preferred choice for businesses and consumers around the world.
The Importance of EMV Compliance
In an era where digital transactions dominate, ensuring secure payment methods is paramount. EMV compliance plays a pivotal role in combating fraud, protecting sensitive data, and fostering trust between businesses and consumers.
1. Enhanced Security Against Fraud
Traditional magnetic stripe cards store static data, making them susceptible to cloning and skimming. EMV (Europay, Mastercard, Visa) cards, on the other hand, utilize an embedded microchip that generates a unique transaction code for every purchase. This dynamic authentication system makes duplicating card data nearly impossible.
Why it Matters:
- Prevents counterfeit card fraud.
- Ensures secure transactions in physical and online environments.
2. Liability Shift Incentives
As of October 2015, major card networks implemented a liability shift policy. This policy places the financial responsibility for fraudulent transactions on the party that has not implemented EMV-compliant systems. For businesses, this means non-compliance can result in significant financial losses due to chargebacks.
Benefits of Compliance:
- Reduces financial risks.
- Encourages businesses to upgrade to secure systems.
3. Global Acceptance and Interoperability
EMV technology is a global standard used in over 80 countries. Businesses that adopt EMV compliance can accept transactions from international customers with ease. This global interoperability enhances convenience and ensures businesses remain competitive in a globalized economy.
Key Advantage:
- Seamless transactions across borders, boosting customer satisfaction and business opportunities.
4. Improved Customer Trust
Consumers are increasingly aware of payment security risks. By adopting EMV compliance, businesses demonstrate their commitment to protecting customer data. Secure payment options foster trust, leading to higher customer retention and a positive reputation.
Trust Builders:
- Secure payment methods reassure customers.
- Reduced fraud incidents enhance brand credibility.
5. Protection Against Data Breaches
A single data breach can tarnish a business’s reputation and result in costly legal and financial repercussions. EMV technology minimizes the risk of breaches by encrypting sensitive payment data during transactions.
Safeguards Include:
- Advanced encryption technologies.
- Secure transaction processes that deter unauthorized access.
6. Compliance with Industry Regulations
Adhering to EMV standards often aligns with broader payment security regulations, such as PCI DSS (Payment Card Industry Data Security Standard). Ensuring EMV compliance helps businesses meet multiple regulatory requirements, avoiding fines and penalties.
Regulatory Benefits:
- Streamlined adherence to security standards.
- Reduced risk of non-compliance penalties.
7. Reduced Chargebacks
Fraudulent transactions result in chargebacks, which are costly and damaging to a business’s bottom line. EMV-compliant systems significantly reduce the likelihood of fraudulent transactions, thereby minimizing chargeback rates.
Impact on Businesses:
- Lower operational costs.
- Improved profitability and cash flow.
8. Future Ready Payment Solutions
EMV technology integrates easily with emerging payment innovations, such as contactless payments, tokenization, and biometrics. By adopting EMV compliance, businesses ensure their payment systems are scalable and adaptable to future technologies.
Future-Proofing Advantages:
- Compatibility with advanced payment methods.
- Preparation for evolving security threats.
9. Supporting the Digital Economy
The rise of cashless transactions and digital payments demands secure, reliable payment solutions. EMV compliance ensures businesses are equipped to participate in the digital economy while maintaining robust security measures.
Contribution to Growth:
- Enables participation in a secure, fast-growing payment ecosystem.
- Supports innovation and digital transformation.
The importance of EMV compliance cannot be overstated. It is a critical component of modern payment security, ensuring fraud prevention, legal compliance, and customer trust. For businesses, adopting EMV compliant systems is not just a regulatory requirement, it is a strategic investment in long-term success and security.
If your business is ready to embrace EMV compliance, EazyPay Tech offers expert consultation, certified hardware, and advanced software, EMV kernel solutions to make the transition seamless. Secure your payment systems today and protect your business for tomorrow!
Steps to Achieve EMV Compliance
Achieving EMV compliance involves upgrading payment systems to meet the global standards established by Europay, Mastercard, and Visa. The process ensures secure payment processing while protecting businesses from fraud and liability. Here’s a step-by-step guide to achieving EMV compliance:
1. Evaluate Current Payment Infrastructure
Begin by assessing your existing payment systems, including point-of-sale (POS) terminals, EMV software, EMV Kernel hardware. Determine whether they are compatible with EMV technology and identify areas that require upgrades.
Key Actions:
- Review the compatibility of current terminals with EMV chip cards.
- Identify gaps in software support for EMV transaction protocols.
- Analyze transaction security to detect vulnerabilities.
2. Upgrade or Replace Payment Terminals
Businesses must have EMV compliant hardware to process chip card transactions. Modern POS systems support chip-and-PIN, chip-and-signature, and contactless payments.
Steps:
- Invest in EMV-certified POS terminals.
- Ensure terminals support both contact and contactless transactions.
- Partner with reliable vendors for hardware procurement.
3. Update Payment Software
Ensure that your payment processing software supports EMV transactions. EMV compliance requires applications to handle chip-based transaction authentication protocols.
Software Updates Should Include:
- Cryptographic algorithms for dynamic transaction data.
- Offline data authentication (ODA) capabilities.
- Support for transaction-specific cryptograms.
4. Obtain EMV Certifications
Before deploying an EMV-compliant system, certification is required to verify compliance with EMV standards.
Certification Levels:
- EMV Level 1 Certification: Focuses on hardware compliance with physical and electrical standards.
- EMV Level 2 Certification: Ensures software compliance with EMV application layer requirements.
Work with EMV certification bodies to test and validate your system.
5. Train Employees
Educate your staff about EMV technology and the new payment processes. Proper training ensures smooth implementation and minimizes disruptions during the transition.
Training Areas:
- How to handle EMV chip transactions.
- Troubleshooting common issues with EMV payments.
- Educating customers on chip-and-PIN or contactless payments.
6. Implement and Test the System
Deploy the upgraded system and conduct extensive testing to ensure all components function correctly. Testing helps identify and resolve any issues before full-scale implementation.
Testing Tips:
- Simulate real-world transaction scenarios.
- Verify the accuracy of transaction logs and reports.
- Test the system with multiple card types and payment methods.
7. Monitor and Maintain Compliance
Achieving EMV compliance is not a one time task. Regular updates and monitoring are essential to maintaining compliance and protecting against evolving security threats.
Best Practices for Maintenance:
- Keep software and firmware up-to-date.
- Conduct periodic audits to ensure continued compliance.
- Stay informed about updates to EMV standards.
8. Partner with Certified Providers
Collaborating with EMV-accredited solution providers ensures seamless integration and compliance. These providers offer expertise and tools to simplify the compliance journey.
Why It’s Important:
- Access to pre-certified hardware and software.
- Reduced time and cost for implementation.
- Expert support for certification and testing.
9. Communicate Changes to Customers
Notify customers about the transition to EMV-compliant systems. Educate them on how to use chip cards and the benefits of enhanced security. Clear communication helps in gaining their trust and reducing confusion.
10. Review Liability and Fraud Protection Policies
Understand the liability shift and update internal policies to align with the new standards. Ensure your team knows how to handle disputes and chargebacks related to EMV transactions.
Achieving EMV compliance is a systematic process that safeguards your business against fraud, enhances security, and builds customer trust. By following these steps, businesses can transition seamlessly to EMV-compliant systems while ensuring long-term security and operational efficiency.
Benefits of EMV Compliance with Examples
Adopting EMV (Europay, Mastercard, and Visa) compliance offers businesses a range of benefits, from enhanced security to improved customer trust. Le
- Enhanced Security Against Fraud
EMV cards use dynamic authentication, where each transaction generates a unique cryptogram, making it nearly impossible to clone or counterfeit the card. This significantly reduces fraud compared to traditional magnetic stripe cards.
Example:
A retail chain in the U.S. reported a 75% decline in card-present fraud within the first year of implementing EMV compliant POS terminals. The dynamic nature of EMV transactions deterred fraudsters who relied on static magnetic stripe data.
2. Liability Shift Protection
With the liability shift introduced by card networks, the responsibility for fraudulent transactions now falls on the party not using EMV compliant technology. Businesses adopting EMV compliance avoid financial losses caused by chargebacks for fraudulent transactions.
Example:
A small restaurant in California faced recurring chargebacks for fraudulent card-present transactions. After upgrading to EMV terminals, the liability for fraudulent transactions shifted to non-compliant issuers, saving the business thousands of dollars annually.
3. Global Acceptance and Interoperability
EMV technology is a global standard, enabling businesses to accept international payments seamlessly. This is particularly beneficial for industries like retail, hospitality, and travel that cater to international customers.
Example:
A hotel chain in Europe upgraded to EMV-compliant systems to accommodate travelers from countries with high EMV adoption, such as Canada and Australia. This move not only improved customer satisfaction but also increased bookings from international guests.
4. Improved Customer Trust
Customers value secure payment methods, and EMV compliance demonstrates a business’s commitment to protecting their sensitive data. Enhanced security leads to greater trust and loyalty.
Example:
A boutique clothing store in New York noticed a 20% increase in repeat customers after implementing EMV technology. Customers appreciated the added security and transparency, resulting in stronger brand loyalty.
5. Reduced Chargebacks and Financial Losses
EMV compliance minimizes fraudulent transactions, thereby reducing the number of chargebacks businesses face. This leads to significant cost savings over time.
Example:
A mid-sized electronics store saw a 50% reduction in chargeback disputes within six months of adopting EMV-compliant POS systems. The robust authentication process prevented fraudsters from exploiting their payment system.
6. Future-Ready Payment Solutions
EMV technology supports advancements such as contactless payments and mobile wallets, allowing businesses to stay competitive and offer customers modern payment options.
Example:
A coffee shop chain integrated contactless EMV payments, enabling customers to tap-and-go for quick transactions. This improved customer experience and led to a 30% increase in transaction speed during peak hours.
7. Protection Against Data Breaches
By encrypting sensitive payment data, EMV technology safeguards businesses against data breaches. This protects not only the business but also their customers’ personal information.
Example:
A grocery store chain experienced a decline in attempted breaches after switching to EMV-compliant terminals. The encrypted data rendered stolen information useless, deterring cybercriminals.
8. Compliance with Payment Industry Standards
EMV compliance aligns businesses with broader security requirements such as PCI DSS (Payment Card Industry Data Security Standards). This reduces the risk of penalties for non-compliance.
Example:
A regional gas station network avoided PCI DSS fines by adopting EMV-compliant systems, meeting both EMV and broader payment security requirements in one step.
9. Competitive Advantage
Businesses that implement EMV technology position themselves as industry leaders in payment security. This can attract security-conscious customers and set the business apart from competitors.
Example:
A fintech startup gained recognition for its innovative payment solutions by incorporating EMV compliant terminals. This enhanced its reputation and attracted partnerships with major retailers.
10. Simplified International Expansion
For businesses planning to expand globally, EMV compliance ensures they are prepared to handle international transactions securely and efficiently.
Example:
An e-commerce platform expanded its operations to Europe and Asia. By adopting EMV compliant payment gateways, it was able to process cross-border transactions without security concerns or operational delays.
The benefits of EMV compliance extend far beyond fraud prevention. From reducing financial risks to enhancing customer trust and enabling global interoperability, EMV compliance is essential for businesses aiming to thrive in today’s digital economy.
Real-World Impact:
Businesses that embrace EMV compliance not only protect themselves and their customers but also gain a competitive edge in an increasingly security-conscious marketplace. Whether you’re a small business or a global enterprise, the transition to EMV compliance is a step toward a more secure and prosperous future.
Challenges in EMV Adoption as per EMV Compliance
While EMV compliance offers significant security and operational benefits, businesses may face several challenges during its adoption. These challenges range from technical and financial hurdles to customer education and operational adjustments.
- High Initial Implementation Costs
One of the most significant barriers to EMV adoption is the cost associated with upgrading payment systems. Businesses must invest in new EMV compliant hardware, software updates, and certification processes.
Key Costs Include:
- Purchasing EMV-enabled POS terminals.
- EMV Software development and integration.
- Certification and testing fees.
Impact on Small Businesses:
Smaller businesses with limited budgets often find it challenging to allocate resources for these upgrades, leading to delays in compliance.
2. Technical Complexity
Integrating EMV technology into existing payment systems can be technically complex, especially for businesses with outdated infrastructure. The transition requires compatibility between hardware, software, and network systems.
Specific Challenges:
- Ensuring seamless integration with legacy systems.
- Configuring secure communication protocols between payment terminals and backend servers.
- Debugging errors during the implementation phase.
3. Extended Certification Process
The EMV certification process is rigorous and time-consuming, as it involves multiple levels of validation to ensure compliance with EMV standards.
Delays in Certification:
Businesses may experience delays due to testing failures, insufficient documentation, or the limited availability of certification bodies.
4. Employee Training Requirements
The transition to EMV technology necessitates comprehensive training for employees to ensure they can handle new payment processes effectively.
Training Needs:
- Educating staff on processing chip-and-PIN, chip-and-signature, and contactless transactions.
- Troubleshooting common errors with EMV systems.
- Explaining the benefits of EMV compliance to customers.
Challenge:
Inconsistent training can lead to operational inefficiencies and customer dissatisfaction during the initial rollout.
5. Consumer Adaptation
Customers accustomed to magnetic stripe cards may initially find EMV transactions slower or more complex. This is especially true in regions where EMV adoption is still in its infancy.
Issues Faced by Consumers:
- Difficulty in understanding chip-and-PIN or contactless payment methods.
- Longer transaction times compared to swipe-and-go systems.
Impact on Businesses:
Customer frustration can lead to longer wait times and potential dissatisfaction, affecting the overall shopping experience.
6. Operational Disruptions During Transition
Implementing EMV compliance often causes temporary disruptions to business operations. These disruptions may include downtime during hardware installation, software updates, or certification testing.
Common Issues:
- Downtime affecting sales during peak hours.
- Compatibility issues between old and new systems causing delays.
7. Resistance to Change
Both employees and customers may resist adopting new technology due to a lack of understanding or fear of complexity.
Examples of Resistance:
- Employees may prefer familiar systems over new, seemingly complicated ones.
- Customers may hesitate to use chip cards due to perceived inconveniences.
Overcoming Resistance:
Clear communication and robust training programs can help mitigate resistance and ease the transition.
8. Limited Vendor Support
Not all payment terminal vendors or software providers are equipped to support businesses in their EMV adoption journey. In some cases, vendors may lack the expertise or resources to handle complex implementations.
Vendor Challenges:
- Limited availability of pre-certified solutions.
- Inadequate customer support during the deployment phase.
Solution:
Partnering with experienced and EMV-accredited vendors ensures a smoother transition.
9. Ongoing Maintenance and Updates
Maintaining EMV compliance requires regular EMV software updates, system audits, and re-certifications to stay aligned with evolving standards.
Maintenance Challenges:
- Managing updates without disrupting operations.
- Allocating resources for continuous compliance monitoring.
10. Balancing Online and Offline Transactions
While EMV compliance significantly enhances the security of in-person transactions, it does not directly address card-not-present (CNP) fraud in e-commerce settings. Businesses must implement additional measures, such as 3D Secure protocols, to safeguard online transactions.
Impact:
Balancing security across different transaction channels can complicate payment processing systems.
Real-World Example of EMV Challenges
A mid-sized retail chain in the U.S. faced several hurdles during its EMV adoption:
- Cost: Upgrading all POS terminals cost over $500,000.
- Certification Delays: The certification process took six months due to software compatibility issues.
- Employee Adaptation: Staff struggled initially to process chip-based transactions, causing longer checkout times.
Solution:
The business partnered with an experienced EMV solution provider, streamlined employee training, and conducted a phased rollout of the new system. Over time, they achieved compliance and saw a 70% reduction in fraud-related chargebacks.
While EMV adoption presents challenges, the long-term benefits of enhanced security, reduced fraud, and improved customer trust far outweigh the difficulties. With proper planning, vendor support, and training, businesses can navigate these challenges effectively and achieve EMV compliance with minimal disruptions.
The Future of EMV Compliance in Detail
As payment systems continue to evolve, the future of EMV (Europay, Mastercard, and Visa) compliance is poised to address emerging security threats, adapt to changing consumer preferences, and integrate with advanced technologies. EMV compliance will remain a cornerstone of secure payment processing, but its role will expand to accommodate innovations such as biometrics, tokenization, and blockchain. Below, we delve into the key trends and advancements shaping the future of EMV compliance.
1. Enhanced Security Features
The primary goal of EMV technology has always been to reduce payment fraud. In the future, EMV compliance will integrate even more robust security measures to address evolving threats.
Advanced Cryptographic Algorithms
- The transition from RSA-based cryptography to quantum-resistant algorithms is expected to ensure long-term security against potential quantum computing threats.
- Dynamic cryptograms in EMV transactions will become more sophisticated, further reducing fraud risks.
Biometric Authentication
- EMV cards are likely to incorporate biometric verification, such as fingerprints or facial recognition, for additional security layers.
- Biometrics will reduce reliance on PINs and signatures, offering a seamless and highly secure transaction process.
Example:
Some banks in Europe have already piloted fingerprint-enabled EMV cards, demonstrating the potential for broader adoption.
2. Greater Adoption of Contactless Payments
The demand for faster and more convenient payment methods has accelerated the adoption of contactless EMV technology.
Growth of Tap-and-Go Payments
- Near Field Communication (NFC)-enabled EMV cards will dominate, offering quick and secure transactions.
- Contactless payment limits are expected to increase, enabling higher-value transactions without compromising security.
Integration with Mobile Wallets
- EMV technology will continue to merge with digital wallets like Apple Pay and Google Pay, creating a unified and secure payment ecosystem.
Example:
During the COVID-19 pandemic, contactless payments surged globally due to hygiene concerns, highlighting the growing importance of this technology.
3. Integration with Tokenization and Encryption
EMV compliance will increasingly integrate with tokenization and end-to-end encryption to enhance security for both in-person and online transactions.
Tokenization for Card-Not-Present (CNP) Transactions
- EMV-based tokenization replaces sensitive card data with unique tokens, reducing the risk of data breaches.
- This will be particularly impactful for e-commerce and mobile payment environments.
Enhanced Encryption Protocols
- Encryption will protect transaction data throughout its lifecycle, ensuring secure communication between devices and payment networks.
Example:
Global payment networks like Visa and Mastercard are already leveraging tokenization to secure recurring payments and subscriptions.
4. Seamless Cross-Border Transactions
As the global payment ecosystem becomes more interconnected, EMV compliance will play a crucial role in standardizing secure payment practices across borders.
Unified Global Standards
- EMV technology will support seamless interoperability among payment systems worldwide, enabling consistent user experiences for international travelers.
Multi-Currency and Multi-Language Support
- Payment terminals will adapt to handle multiple currencies and languages, catering to diverse consumer needs.
Example:
A traveler from Japan can use their EMV card seamlessly in Europe or the United States, thanks to global compliance standards.
5. Evolution of EMV Certification Processes
The certification process for EMV-compliant systems will evolve to accommodate new technologies and streamline adoption.
Automated Testing and Certification
- AI-driven testing tools will simplify the certification process, reducing time and costs for businesses.
Continuous Compliance Monitoring
- Real-time monitoring tools will ensure that payment systems remain compliant with evolving standards, minimizing the need for periodic re-certifications.
Example:
Payment solution providers are exploring automated compliance platforms to reduce bottlenecks in certification timelines.
6. Convergence with Emerging Technologies
EMV compliance will increasingly align with cutting-edge technologies to enhance functionality and user experience.
Blockchain Integration
- Blockchain’s decentralized nature could complement EMV technology by providing transparent and tamper-proof transaction records.
Artificial Intelligence (AI) for Fraud Detection
- AI algorithms will work alongside EMV technology to analyze transaction patterns and detect anomalies in real-time.
Example:
Banks and fintech companies are developing AI-powered fraud detection systems that integrate seamlessly with EMV-compliant payment systems.
7. Sustainability in Payment Solutions
The future of EMV compliance will prioritize sustainability by adopting eco-friendly materials and practices.
Eco-Friendly EMV Cards
- Payment cards made from recycled plastic or biodegradable materials will become more common.
Energy-Efficient Payment Terminals
- Newer POS terminals will consume less energy, contributing to environmental conservation efforts.
Example:
Several banks and card issuers have introduced EMV cards made from ocean-recycled plastics to reduce environmental impact.
8. Expansion of EMV Beyond Traditional Payments
EMV compliance will expand its scope to encompass new industries and use cases.
IoT Payments
- EMV technology will enable secure payments through Internet of Things (IoT) devices, such as smartwatches and connected cars.
Micropayments and Subscription Models
- Enhanced support for recurring payments and low-value transactions will cater to subscription-based services and microtransactions.
Example:
Electric vehicle charging stations now accept EMV contactless payments, integrating seamlessly with IoT ecosystems.
9. Addressing Card-Not-Present (CNP) Fraud
While EMV compliance has significantly reduced card-present fraud, CNP fraud remains a challenge in e-commerce.
3D Secure 2.0
- The adoption of 3D Secure 2.0, an EMV-based protocol, will provide enhanced authentication for online transactions without disrupting user experience.
Multi-Factor Authentication (MFA)
- Combining EMV tokenization with MFA methods, such as OTPs and biometrics, will bolster security for CNP transactions.
Example:
Major e-commerce platforms are implementing 3D Secure 2.0 to minimize fraud while maintaining high conversion rates.
10. Increasing Role of Regulatory Compliance
Governments and financial institutions will continue to enforce EMV compliance through stricter regulations and incentives.
Mandates for Small Businesses
- Governments may introduce subsidies or grants to help small businesses adopt EMV compliant systems.
Global Harmonization of Standards
- Regulatory bodies will work toward harmonizing EMV standards across regions, simplifying compliance for multinational businesses.
Example:
Countries like India and Brazil are pushing for nationwide adoption of EMV compliant payment systems to enhance financial security.
The future of EMV compliance lies in its adaptability to emerging threats, consumer demands, and technological innovations. By integrating advanced security measures, supporting sustainable practices, and converging with new technologies like AI and blockchain, EMV compliance will remain at the forefront of payment security.
For businesses, staying ahead in the evolving EMV landscape means embracing these changes proactively. Partnering with trusted solution providers like EazyPayTech ensures a smooth transition to next-generation EMV technologies, safeguarding both businesses and customers in an increasingly digital world.
EMV compliance is a critical step for businesses aiming to enhance payment security, reduce fraud, and build customer trust. By adopting EMV certified systems, businesses not only safeguard their operations but also position themselves for long-term success in a secure and evolving payment ecosystem.
For businesses ready to adopt EMV compliance, EazyPay Tech offers comprehensive solutions, including certified hardware, advanced software, and expert consultation services. Contact us today to ensure your payment systems are future-ready and secure!
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